Have questions? We’ve got answers.
Frequently Asked Questions
Your original Sway S1 Founders Batch smart glasses are expected to ship in Q2 2026. We’ll keep you updated with progress and milestones along the way so you know exactly when to expect your order.
Yes. You can request a full refund anytime before shipping. No hidden fees, no hassle — your support is risk-free.
If you experience any issues with your Founders Batch Sway S1s, we will repair or replace them at zero cost to you. We’re committed to standing behind our earliest adopters.
By pre-ordering today, you’re securing one of the very first pairs of Sway S1 smart glasses. Founders Batch customers get early access, direct input into product development, exclusive perks, and the opportunity to shape the future of Sway.
Your data is yours. All sensor data is encrypted via Bluetooth and stored securely in your private account. We will never sell your data to third parties — privacy and trust are at the core of Sway.
